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I asked ChatGPT to do my job... Here's what it can do, and can't. Today, anyway.

Nothing shuts down a win/loss interview faster than an overly scripted or canned approach! Here's a conversational method that avoids the pitfall of a "robotic interview", and gets your respondent to open up and share the information you seek.

Protect your win/loss program from cutback or cancelation with a rigorous ROI measurement.

How big should your program be? Read this to find out how to plan the right number of interviews for your company.

Using confidential interviews to get honest and unbiased customer feedback.